INTELLIGENT REMOTE MONITORING SOLUTION
AT ANY LOCATION, AT ANY SCALE
HARMONY ADVANTAGE
With today’s enterprises becoming more tech savvy, A-V Services is working to create new opportunities for innovative solutions. Harmony is a cost-effective solution for organizations. As more devices are connected to a network’s infrastructure, Harmony incorporates a very robust and proactive service delivery method that includes remote support, active dashboards, and technology management. Harmony also provides business continuity with disaster recovery capabilities.
Harmony by A-V Services™ is a unique approach to remote managed services that meets the evolving needs of our clients and provides the benefits of predictable support and management to guarantee expectations. Our proactive approach and responsiveness are the difference between having uninterrupted service and strategically using those systems to meet objectives.
HARMONY INTEGRATION
Harmony is focused directly on customer experiences and delivers more than a software platform. It is an established support structure that is platform and hardware agnostic to ensure client success that includes 24/7 service support which proactively monitors systems and generates activity reports and corrective actions. Clients achieve predictable outcomes with Harmony remote managed services. Harmony proactively monitors and manages, helping to avoid disruptions with the technology in use so that there is no loss in productivity. A technology managed support agreement relationship enables organizations to ensure stability across their enterprise.
HARMONY PROCESS
HARMONY BENEFITS
BENEFITS OF HARMONY
Ensure seamless meetings with proactive equipment monitoring and support.
Prevent last minute disruptions with Harmony remote equipment monitoring and troubleshooting.
Streamline meeting readiness with remote equipment management to:
•Reduce visits
•Reduce maintenance & repair
•Reduce replacement capital costs
•Reduce wasted time due to failures
